30-Day Trend
Operational Throughput
Throughput Hiring Velocity Quality Score
Executive Overview
Operations Dashboard
Cross-functional snapshot of people operations, service delivery, and compliance posture.
Queue Health
Status Distribution
Critical6 (15%)
Watchlist9 (23%)
Healthy24 (62%)
recruiting
Recruiting
Open Reqs
42
+6 this week
Median Fill
17d
-2d vs last month
Offer Accept
81%
+4.1%
onboarding
Onboarding
In Progress
58
12 starting this week
Completion
93%
+2.3%
SLA Breaches
3
-5 vs prior week
training coaching
Training & Coaching
Active Plans
26
Across 7 clients
Attendance
96%
+1.8%
Ack Pending
14
Needs follow-up
quality assurance
Quality Assurance
Evaluations
312
This week
Avg Score
87.2
+0.9
Variance
2.1
Within target
employee record-changes
Employee Record Changes
Open Requests
74
Across all departments
Approval SLA
92%
+3%
History Writes
1,184
Month-to-date
workforce
Workforce
Coverage
97%
Next 24h
Swap Requests
39
8 pending
Shortfall
11 FTE
-4 FTE
team chat
Team Chat
Open Conversations
128
Customer + internal
First Response
1m 48s
On target
Bot Handoffs
23%
+2.4%
service desk
Service Desk
Open Tickets
486
Across 6 projects
SLA Breach Risk
18
-7
First Contact Res
72%
+5%
inventory
Inventory
Tracked Assets
5,820
Global total
In Transit
62
Today
Overdue Returns
9
-3
offboarding
Offboarding
Active Cases
31
This month
Finalize SLA
89%
+6%
Open Returns
12
Needs action
knowledge
Knowledge
Published
1,204
Across clients
Draft Review
47
Pending
Portal Coverage
91%
+3%
client portal
Client Portal
Active Client Users
213
11 clients
Report Views
3,904
This week
Denied Access
4
All blocked correctly
admin
Admin
Active Roles
19
Base set + overrides
Policy Rules
134
Tenant-wide
SSO Health
99.9%
Past 30 days