Evaluations
312
This week
Quality Control
Quality Assurance
Evaluation governance, scorecard controls, and calibration visibility by client and line of business.
Avg Score
87.2
+0.9
Variance
2.1
Within target
Operational Queue
Priority Workflow| Item | Owner | Due | Status |
|---|---|---|---|
| Calibrate score drift - Client Apex | QA Lead | 4h | warn |
| Re-review dispute case | QA Supervisor | Today | alert |
| Scorecard update rollout | Quality Ops | Tomorrow | ok |
Activity Feed
10:31
Calibration session completed for 3 evaluators.
08:54
New scorecard version FL-QA-9 activated.
Yesterday
Weekly quality digest published.