Escalation FeedService Desk ActivityViewer RoleEnd UserService AgentSupervisorProject AdminAuditorAll ProjectsIT OperationsHR OperationsClient Program OpsAll Issue TypesIncidentAccess RequestProblemChange RequestService RequestAll SLAOn TrackAt RiskBreached15 visibleAllNewIn ProgressWaiting ApprovalResolvedSD-1042 · Incidentat riskIT Operations · 10:01 · RequesterVPN reconnect fails with timeout.SD-1042 · Incidentat riskIT Operations · 10:07 · AgentIncident bridge opened and network team paged.SD-1042 · Incidentat riskIT Operations · 10:44 · NetworkPrimary gateway failover in progress.SD-1038 · Access Requeston trackHR Operations · 11:02 · RequesterNeed temporary manager privileges for approvals.SD-1038 · Access Requeston trackHR Operations · 11:10 · AgentApproval request routed to HR admin.SD-1038 · Access Requeston trackHR Operations · 11:18 · SystemAwaiting approver decision.Showing 1-6 of 15Prev1 / 3Next
Event DetailSD-1042ProjectIT OperationsIssue TypeIncidentStateIn ProgressEventVPN reconnect fails with timeout.10:01 · Requester
